Tourist Medical Assistance and Out-of-Hours Service on Elba Island

116117 - European number for non-urgent care

116117 (read one one six one one seven) is the new European single number for accessing non-urgent medical care and other health services. The number is free and accessible from both landlines and mobile phones.

Services available via 116117

• Contact the out-of-hours medical service (formerly known as Guardia Medica)
• Receive non-urgent medical advice and assistance from qualified operators or doctors
• Get information about tourist medical assistance

Assistance is available in over twenty different languages.

Tourist medical assistance

The tourist healthcare service provides seasonal medical assistance to Italian and foreign citizens temporarily staying on Elba Island. Services at tourist medical points are subject to payment, except for first aid and for STP or ENI citizens.

Available services

Clinic visits by phone appointment and home visits on weekdays from 8:00 am to 8:00 pm, Saturdays and days before holidays from 8:00 am to 10:00 am.

Tourist Medical Service Hours

Ticket costs

Short visit for therapeutic continuity €10.00, clinic visit €20.00, home visit €35.00.

Note: Residents must contact their own general practitioner or family pediatrician, or the out-of-hours service during its operating hours.

Doctors available at Community Health Centers

ASL Toscana Nord Ovest has also arranged for doctors to be present at some Community Health Centers on Elba Island.

Community Health Center Doctors' Hours

Ticket costs

Clinic visit €20.00.

General practitioners and pediatricians

Residents must contact their own general practitioner or chosen pediatrician.

General Practitioners and Pediatricians

Out-of-hours medical service tel. 116117

For non-urgent health issues that cannot wait for your family doctor or pediatrician's regular hours, during nighttime, weekends, and holidays, the out-of-hours service is available at 116117.

• Weekdays: from 8:00 pm to 8:00 am the next day
• Weekends: from 8:00 am Saturday to 8:00 am Monday
• Public holidays: from 10:00 am on the day before the holiday to 8:00 am on the next working day

Ticket costs

The out-of-hours service is free for Tuscany residents. Non-residents present in the region must pay €20 for a clinic visit and €30 for a home visit.