Tourist medical assistance Elba Island

116117 - European Single Number for Non-Urgent Care

116117 (one one six one one seven) is the new European Single Number for accessing non-urgent medical care and other health services. The number is free and accessible from both landline and mobile phones.

Services Available through 116117

• Contact the continuity care service (formerly known as the medical guard)
• Receive non-urgent medical advice and assistance from qualified operators or doctors
• Obtain information about the tourist medical service

Assistance is available in over twenty different languages.

Tourist Medical Service

The tourist medical service offers seasonal health assistance to non-residents, both Italians and foreigners, who are on temporary vacation.

Available Services

Ambulatory visits by phone appointment and home visits on weekdays from 8:00 AM to 8:00 PM, Saturdays and holidays from 8:00 AM to 10:00 AM.

Tourist Medical Service Hours

Ticket Costs

Prescription repeat €10.00, ambulatory visit €15.00, home visit €25.00.

Note: Residents should contact their family doctor or pediatrician, or the continuity care service during the hours when the service is active.

Continuity Care Service

The continuity care service (formerly known as the medical guard) provides healthcare during the night, weekends, and holidays.

• Weekdays: from 8:00 PM until 8:00 AM the following day
• Weekends: from 8:00 AM on Saturday until 8:00 AM on Monday
• Holidays: from 10:00 AM on the day before the holiday until 8:00 AM on the first weekday

Ticket Costs

The medical guard service is free for residents in Tuscany. Non-residents within the regional territory are required to pay a fee of €20 for an ambulatory visit and €30 for a home visit.